Franca™ - Fleece Jacket with Hood

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For every order we ship with Colissimo. Your parcel is handled with care and you receive a tracking number to follow delivery in real time. Safe, transparent, and free within France.

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Our team aims to reply within 24 hours on business days. Need help with an order, a return, or care advice? Contact us at info@eloreparis.com. We listen and resolve it quickly and professionally.

For all products we offer a simple return within 30 days via Colissimo. As soon as we receive your return, we process the refund immediately.