Ysabelinne | Elegant Heels

Always free shipping with Colissimo. Reliable and trackable.

For every order we ship with Colissimo. Your parcel is handled with care and you receive a tracking number to follow delivery in real time. Safe, transparent, and free within France.

Your information is 100% protected with our SSL system.

We use a fully encrypted SSL protocol (Secure Sockets Layer) and trusted payment partners to keep your personal and payment data secure. Your purchases are protected with integrity and confidentiality.

Response within 24 hours. We are here for you.

Our team aims to reply within 24 hours on business days. Need help with an order, a return, or care advice? Contact us at info@eloreparis.com. We listen and resolve it quickly and professionally.

For all products we offer a simple return within 30 days via Colissimo. As soon as we receive your return, we process the refund immediately.